If you haven’t heard of operational intelligence, you might believe it’s just another facet of data-driven decision-making. On the surface, you are correct; operational intelligence relies on data to assist you in making better business and operational choices. However, contrary to business intelligence, which monitors data over a period of time, operational intelligence measures data in real-time, giving you an accurate picture of what is going on at any given time.
Businesses are utilizing operational intelligence in a variety of novel ways. Among the most popular applications are:
- Making product suggestions to an online consumer based on their past purchases
- Giving a business real-time status updates on the progress of the project
- Notifying your IT services Virginia Beach staff of any anticipated disruptions or disruptions
However, cybersecurity may be the area where operational intelligence may have the most influence on your firm.
The Real-Time Benefit of Operational Intelligence
In cybersecurity, every second matter. You may believe that seconds don’t matter when the average time to notice a data breach is 197 days. Anyone charged with keeping attackers from passing across a network or extracting data, on the other hand, would disagree. The capacity to detect abnormalities in web traffic, consumption, and other data points that may signal a breach as they occur provides employees with the necessary expertise and skill with a significant advantage in preventing the assault.
If you can see the indications of compromise being shown in real-time, you can shut down malicious activities before the intruders can do any substantial damage.
Using Operational Intelligence to Prevent Fraudulent Activity
Not every cybercrime involves a data leak. Fraudulent purchases involving stolen credit card information occur on e-commerce sites. When the fraud is discovered, the merchant loses the merchandise and is charged a chargeback cost. If a corporation witnesses this type of fraud frequently, the expenses may soon add up.
When applied correctly by IT consulting VA firm, operational intelligence may aid in the detection of all sorts of fraudulent activities. Using correct data points, you can observe what is happening in your firm and act quickly to check any illegal behavior.
Relying on business intelligence does not provide you with that real-time view—it can enable you to improve areas where you are vulnerable to fraud, but it will not help you stop it.
Stop Phishing Attacks in Real-Time
Phishing is perhaps one of the most common data breaches used by threat actors. However, if you have taught your employees to detect the characteristics of a suspicious email and what to do when they encounter one, you will have a chance to fight back. By leveraging operational intelligence technologies, you may examine emails to determine whether they are benign or resemble known assaults. Even if a questionable email is part of a fresh campaign that no one has encountered before, having the correct operational information helps you decide what to do if you believe you are under assault.
Organizations profit from business information in a variety of ways. However, certain decisions must be taken as events unfold. In matters related to cybersecurity, getting the correct data allows you to stop a threat actor before they can harm your business. Business intelligence solutions may assist you in resolving an assault, but they do not provide the real-time insight required to track down a potential risk to your business actively.